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How okbajj Handles Your Personal Information

Your account details, payment records, and browsing activity are handled with care. This policy explains exactly what we collect, why we collect it, and how you can request changes — access depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedContact Us Anytime
okbajj How okbajj Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and we will confirm receipt and respond within a reasonable timeframe.

Live Chat Start a chat from the account menu. Available for privacy queries, data access requests, and account-level questions.
Email Support Send your request to our support address. Include your registered account details so we can locate your records quickly.
Help Centre Our help pages cover data requests, cookie settings, and account closure steps in plain language.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice.

Encrypted Storage

Account credentials and payment details are stored with encryption at rest. Your bKash, Nagad, and Rocket transaction data is never held in plain text on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust or withdraw cookie consent through your browser at any time.

Data Retention

Active account data is kept while your account is open. After closure, records are retained only as long as required by applicable law in your eligible region, then deleted.

Your Access Rights

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion. Submit requests via live chat or email and we will respond promptly.

Common Questions About Your Data

Straight answers to what our account holders ask most about privacy, data access, and how their information is used.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected when you access the lobby.

Transaction data is shared only with the payment processor completing your transfer. We do not sell or pass your financial records to unrelated third parties.

Records are retained for the period required by applicable law in your eligible region after account closure, then permanently deleted from our systems.

Yes. Contact us via live chat or email with your registered account details. We will locate your records and provide a copy within a reasonable timeframe.

Send a deletion request through live chat or email. We will process it in line with applicable law — some records may need to be retained for a legally required period before deletion.

We use session and analytics cookies. You can manage or withdraw consent through your browser settings at any time without affecting your ability to log in.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.