Reference

Terms That Govern Your okbajj Account

These terms set out what you agree to when you open and use an okbajj account. Access depends on your local law and eligible region — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibilityWallet deposit rulesBangladesh access conditionsFair use policy
okbajj Terms That Govern Your okbajj Account
HOW WE OPERATE

Account Security and Data Handling

We take a straightforward approach to account security and data: collect what is needed to run your account, protect it with standard encryption, and do not share it beyond what these terms describe. Your account data stays tied to your registered mobile number and wallet details.

Data we hold

We store your registration details, deposit history, and session logs. This data is used only to operate and verify your account.

Account security

Each login is verified via OTP sent to your registered number. Never share your OTP or account PIN with anyone, including support staff.

Retention period

Account data is retained for as long as your account is active and for a period after closure as required by applicable law.

Requesting changes

To update your registered details or request account data, contact support through live chat or email with your account number ready.

TERMS CONTACT

Questions About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, reach out through one of the channels below. Our Bangladesh support team handles account and policy queries directly — no automated queue for account-level issues.

Live Chat Open the chat widget from any page on okbajj for real-time help with account or terms queries.
Email Support Send detailed terms or account questions to our support address. We aim to respond within one business day.
Account Help Centre The Help Centre on okbajj covers common terms questions with step-by-step account guidance.

Common Terms Questions Answered

These are the questions we hear most often about account terms, eligibility, and how our policies work in practice.

Account eligibility depends on your local law and region. You must be of legal age in your jurisdiction and access the platform from an eligible region as defined in our terms.

No. Each person may hold one account only. Duplicate accounts linked to the same identity or mobile wallet will be suspended under our fair use policy.

We may suspend or close your account and withhold pending transactions if a breach is confirmed. You will be notified and given a chance to respond before any final action.

We update terms when our services change. Notice is sent via your account dashboard or registered email before changes take effect. Continued use means acceptance.

Contact support through live chat or email with your account number. Any verified balance will be returned to your registered bKash, Nagad, or Rocket wallet after identity checks.

Reach out to our support team with your account number and a data request. We will provide what we hold on your account in line with applicable law and our retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.